Refund policy

Please inspect your order upon reception and return it to us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We do not return any item that is not defective, damaged, or in case you did not receive a wrongs item.

We do not exchange any item if the return is not accepted.

Kindly contact us within 12 hour of placing your order, to cancel your order, or to exchange, delete, or to add an item.

You can always contact us for more information on

clearskinjo@gmail.com

** Unfortunately, we cannot accept returns on sale items or gift card