Refund Policy

Please inspect your order upon reception and return it to us immediately if the item is defective, damaged or if you receive the wrong item, so that we can arrange a replacement for you or a payment-refund. 

We do not return any item that is not defective, damaged, or in case you did not receive a wrongs item.

We do not exchange any item if the return is not accepted.

Kindly contact us within 12 hour of placing your order, to cancel your order, or to exchange, delete, or to add an item.

Unfortunately, we cannot accept returns on gift card.

You can always contact us for more information by:

Email: Contact@clearskinjo.com

Phone: +962796805240